Available to work

[01]Resume

Jesal Chitalia

Senior Product DesignerAI products, decision systems & design technology

Senior product designer with 7+ years turning complex enterprise data and workflows into clear decisions. I connect user evidence, business priorities and technical constraints, then work with product and engineering to carry that direction into reusable systems and implementation-facing prototypes. My work spans enterprise analytics, SaaS, mobile products and current AI-assisted design practice.

[02]Experience, education, community

A practice shaped by products, people and systems.

Jan 2019–PresentToronto, ON

Independent Product Designer

Independent practice alongside employed roles; current focus on AI-assisted workflows, product systems and prototypes.

  • Turn fragmented research and product requirements into source-grounded decision maps, interface states and interactive prototypes. Retain judgment over evidence, tradeoffs and release quality through agent-assisted review.
  • Build and adapt Framer/React components for portfolio and prototype work, with responsive and accessibility-aware QA. Carry behavior and edge cases into implementation-facing specifications.
  • Designed RFQ intake concepts that turn dense documents into summaries, review checklists and draft responses. Contributed UX and requirements for LKP Financial Intelligence, a project for LKP Securities.
2026Remote

Clio — Contract Product Designer, Reporting & Permissions

Reporting access, role-based permissions and cross-product workflow consequences.

  • Mapped reporting access, role-based permissions and edge cases into decision trees and consequence maps for product and engineering review.
  • Created concise decision artifacts to align reviewers on reporting logic and cross-product workflow consequences.
Feb 2021–Nov 2024Toronto, ON

NielsenIQ (NIQ) — Senior Product Designer

Supply Chain platform within NIQ Activate and Discover. Retail clients included Walmart, CVS, Loblaw, Sam’s Club, Sobeys and Rite Aid.

  • Owned UX decisions across inventory, forecasting, vendor performance and reporting. Connected overview, drill-down and root-cause investigation so operators could identify what needed attention and act on the evidence.
  • Shaped reusable reporting architecture across 13+ distinct reports and 40+ configurable KPIs across 3 client environments, preserving common filter, table, chart and export behavior.
  • Standardized 3 Carbon-based design systems with WCAG 2.1 AA considerations. Defined reusable states and interaction patterns with engineering to keep dense analytics consistent.
  • Designed Product / Store / Distribution Centre drill-downs and contextual evidence that reduced time-to-insight from 4+ hours to 90 minutes.
  • Aligned product, engineering, BI, data science, client success and sales across 15+ stakeholder groups, translating operational needs and delivery constraints into reviewed product decisions.
Jan 2020–Aug 2020Toronto / Halifax

MindSea — Product Designer

Designed mobile and field workflows for LobTrak and contributed to Government of Canada transit and Portal.io products. Addressed accessibility, at-sea data capture and rugged-tablet interaction constraints.

May 2018–Dec 2019Halifax, NS

Proposify — UI Designer

B2B SaaS editor and onboarding design.

  • Contributed to editor and onboarding improvements associated with an 18% increase in trial-to-paid conversion and time-to-value improving from 12 days to 4 days.
  • Designed across signature and form fields, pricing, commercial rules and audit trails; worked directly with Customer Success to translate user friction into product improvements.
Oct 2015–Dec 2016Mumbai

Rediffusion Y&R — Visual Designer & Project Executive

Created brand, campaign and presentation work for clients including SBI, Smaaash, L&T, Heinz, Tata Motors and Airtel; coordinated delivery across concurrent accounts.

Capabilities

Core competencies

Enterprise product designWorkflow strategyInformation architectureReporting and data visualizationDesign systemsPrototypingAccessibilityProduct and engineering collaboration

Toolset

Tools

FigmaFigJamFramerCodexCursorChatGPTNotebookLMMagicPathNotionJira/ConfluenceHeyclickyOtterObsidianGit

[03]Next

Then look at the work, or start a conversation.